Terms of service


Last Updated: 19 March 2026

Welcome to Quirkup. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, along with our related policies, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services online.

1. Who We Are

This website is operated by Quirkup. Throughout the site, the terms “we,” “us,” and “our” refer to Quirkup.

Business details:

Brand Name: Quirkup
Email: support@quirkup.in
Phone: +91 9211521711
Address: House No-2409, Sarita Kunj, Delhi Road, Near Telephone Exchange, Bhagwati Sadan, Gurgaon Haryana 122001, India
GST: 06DMZPK6692E1ZA
Support Hours: Mon - Sat, 10:00 AM - 5:00 PM IST

2. Acceptance of Terms

By accessing or using any part of this website, you agree to these Terms of Service. If you do not agree to all the terms and conditions stated here, you should not use this website or place an order through it.

We may update these Terms of Service from time to time by posting the revised version on this page. Your continued use of the website after such updates constitutes your acceptance of the revised terms.

3. Eligibility to Use the Site

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are using this website on behalf of another person or entity, you confirm that you are authorized to accept these Terms on their behalf.

4. Use of the Website

You may use this website for personal, lawful, and non-commercial purposes only. You agree not to misuse the website or its content.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose
  • Interfere with the security or proper functioning of the website
  • Upload malicious code, viruses, or harmful software
  • Attempt to gain unauthorized access to our systems or customer data
  • Copy, reproduce, resell, or exploit any part of the website without our written permission

5. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other content on our website are accurate and up to date. However:

  • Minor variations in color, packaging, dimensions, or design may occur
  • Product images are for general illustration and may differ slightly from the actual product
  • Availability, specifications, and pricing may change without prior notice

We do not guarantee that every product description or image will be completely free from errors at all times. If you have a question about a product, you may contact our support team before placing an order.

6. Orders and Acceptance

When you place an order, you agree to provide accurate, current, and complete information. All orders are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order in certain situations, including but not limited to:

  • Product unavailability
  • Errors in pricing or product information
  • Issues identified with payment or verification
  • Orders that appear to be fraudulent, abusive, or placed for resale purposes

If we cancel or modify your order, we may attempt to notify you using the contact details provided at checkout.

7. Pricing and Payments

All prices listed on the website are displayed in Indian Rupees (INR), unless otherwise stated. Prices are subject to change without notice.

We strive to display accurate pricing information; however, occasional errors may occur. In the event of a pricing or listing error, we reserve the right to cancel affected orders and issue a refund where applicable.

Payment methods available at checkout may include prepaid payment options and Cash on Delivery (COD), depending on serviceability and eligibility.

8. Shipping and Delivery

Shipping timelines, processing times, and delivery terms are governed by our Shipping Policy. Delivery estimates are provided for general guidance and may vary based on pin code, courier operations, and other external factors.

We currently ship within India only, subject to serviceability.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy. Please review that policy carefully before making a purchase.

In summary:

  • Eligible returns may be requested within 14 days of delivery
  • Returned items must meet the conditions stated in our Refund & Return Policy
  • Damaged, defective, or incorrect products should be reported within 48 hours of delivery

10. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your account details and for all activity that takes place under your account.

You agree to provide accurate and complete information and to update it as necessary so we can process orders and communicate with you effectively.

11. Third-Party Services and Links

Our website may include links to third-party websites, services, tools, or payment providers. These are provided for convenience only.

We are not responsible for the content, privacy practices, availability, or terms of third-party websites or services. Your use of third-party platforms is subject to their own terms and policies.

12. Intellectual Property

All content on this website, including text, graphics, logos, images, icons, and website design, is the property of Quirkup or its content suppliers and is protected by applicable intellectual property laws.

You may not copy, distribute, modify, publish, or commercially exploit any content from this website without our prior written consent.

13. User Comments and Submissions

If you submit feedback, suggestions, reviews, or other materials to us, you agree that we may use, reproduce, edit, and publish such content for customer service, operational, or promotional purposes, subject to applicable law.

You agree not to submit content that is unlawful, misleading, abusive, defamatory, obscene, or infringing on the rights of others.

14. Accuracy of Information

The information on this website is provided for general informational and shopping purposes. While we aim to keep the content accurate and updated, we do not guarantee that all content will always be complete, current, or error-free.

Customers are encouraged to review product details carefully and contact us if clarification is needed before placing an order.

15. Prohibited Uses

You may not use this website or its content:

  • For any unlawful purpose
  • To violate any law or regulation
  • To transmit malware, harmful code, or spam
  • To collect personal data of others without authorization
  • To interfere with the website’s operation or security
  • To submit false, misleading, or fraudulent information

We reserve the right to restrict or terminate access to the website if these Terms are violated.

16. Disclaimer of Warranties

We aim to provide a reliable and secure shopping experience. However, the website and services are provided on an “as available” and “as is” basis, to the extent permitted by law.

We do not guarantee that:

  • The website will always be uninterrupted, timely, or error-free
  • The website will be free from technical issues at all times
  • Every product will meet individual expectations or specific requirements

Nothing in these Terms excludes any legal rights available to consumers under applicable law.

17. Limitation of Liability

To the extent permitted by applicable law, Quirkup shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

This includes, but is not limited to, losses resulting from:

  • Website interruptions or technical issues
  • Delays caused by courier or logistics partners
  • Errors in information not caused by willful misconduct
  • Improper use of products contrary to instructions

Nothing in these Terms is intended to limit any consumer rights that cannot be lawfully excluded under Indian law.

18. Indemnity

You agree to indemnify and hold harmless Quirkup, its affiliates, service providers, and representatives from claims, liabilities, damages, or expenses arising from your misuse of the website, your breach of these Terms, or your violation of any law or third-party rights.

19. Termination

We may suspend or terminate access to our website or services if we believe a user has violated these Terms or engaged in conduct that may harm our business, customers, or systems.

Any obligations or liabilities incurred prior to termination shall survive termination to the extent required by law.

20. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or use of the website shall be subject to the jurisdiction of the competent courts in Gurgaon, Haryana, India.

21. Privacy and Cookies

Your use of this website is also governed by our Privacy Policy. Our website may use cookies and similar technologies to improve website functionality, analytics, and user experience.

You can control cookie settings through your browser preferences. Disabling some cookies may affect certain website functions.

22. Changes to These Terms

We reserve the right to update or revise these Terms of Service at any time by posting changes on this page. It is your responsibility to review this page periodically for updates.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

23. Contact Us

If you have any questions regarding these Terms of Service, you may contact us at:

Brand Name: Quirkup
Email: support@quirkup.in
Phone: +91 9211521711
Address: House No-2409, Sarita Kunj, Delhi Road, Near Telephone Exchange, Bhagwati Sadan, Gurgaon Haryana 122001, India
Support Hours: Mon - Sat, 10:00 AM - 5:00 PM IST